Providers
For Providers
Frequently Asked Questions
We've compiled a list of answers to common questions.
Augment Therapy is compatible with the following Apple devices:
iPhone XR and XS (10) Series
iPhone SE (2020)
iPhone 11 Series
iPhone 12 Series
iPhone 13 Series
iPad 8th Generation
iPad 9th Generation
iPad Pro 11 (2019 or 2020)
iPad Pro 12 (2020)
iPad Air 4th Gen
Augment Telehealth requires a MacOS or Windows computer with a webcam and microphone and a WiFi connection.
Since the screen of the device will be facing away from you, the Bluetooth keyboard with trackpad enables you to navigate the app.
Augment Therapy uses the rear-facing camera and works best when it is set at approximately half the child’s height. (For example, if a child is 44 inches, the camera should be at a height of 22 inches). An adjustable height tripod provides maximum flexibility and precision when configuring your setup.
Augment Therapy is currently only available on iOS devices.
If AirPlay or Screen Mirroring isn’t working on your device, please visit the following page: https://support.apple.com/en-us/HT204291
For pricing information and a demonstration of our software, contact us by clicking on the Support icon above.
Currently available in English, Arabic, French, Hebrew, Spanish, Ukranian and Vietnamese; Other languages available upon request
We’re sorry to see you go! Please email support@augmenttherapy.com